Frequently Asked Questions
Everything you need to know about your pro tackle and technical apparel order.
What is your shipping policy for high-performance fishing apparel?
We offer standard and express shipping across Australia. Orders are typically processed within 1-2 business days, and tracking information will be provided via email as soon as your gear is dispatched.
Can I return technical clothing if it doesn't fit?
Yes, we accept returns on unworn apparel with original tags attached within 30 days of purchase. Please note that for hygiene and safety reasons, certain items like face buffs or thermal underlayers must be unopened.
How do I care for my UV-rated fishing shirts?
To maintain the UPF rating and fabric integrity, we recommend cold machine washing on a gentle cycle and air drying in the shade. Avoid using bleach or fabric softeners which can break down technical fibers.
Do you offer Click and Collect at the Nedlands store?
Absolutely. You can select the 'Pick Up' option at checkout. Once your order is ready, you will receive a notification to visit our Nedlands Pro Tackle location for collection.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
Are the colors on the website accurate to the physical product?
We strive to display our apparel colors as accurately as possible. However, due to different monitor calibrations and lighting conditions during photography, slight variations in hue may occur.